Health and safety
Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
Very pleased with Elm Dental Surgery! For over 10 years - excellent care. Professional and Friendly
I've been scared of the dentist for a very long time, but toothache forced me to make an appointment. A friend recommended Elm House to me and I'm so glad she did. The dentist I saw today was so patient and kind, explaining everything perfectly. Actually all the staff were great, including the receptionists. I will definitely go back and I will be recommending to my friends and family. Thank you Elm House, my faith has been restored.